Customer Experience - Step 3: Installation

Step 3 – Installation

V.I.P. Landscaping strives for quality and timely installations. Upon finalization of the project design and a signed contract, you are scheduled immediately. Depending on the season, construction times will vary. Your landscape designer will inform you of projected start date of the installation.

Start of the Project:
Since we want you to be involved in the project as well, we request you be there the morning your project is started to meet the crew and designer. The designer will introduce you to the crew supervisor, walk through the project with you and explain the different phases of the project. This is a great time to ask any specific questions to ensure you are comfortable with the work that will be taking place.

Throughout the Project:
The designer will communicate with you during the course of the project, making sure you know the timeline, any issues that arise, and the progression of the project. Please remember this is a construction zone and can be unsafe for children and pets. We keep the project site as safe as possible, but please watch your step. You can expect there to be noise, dust,and debris throughout the course of the installation, however, we do our best to keep your property as clean as possible.

What to expect from the crew during project:

Professional – Courteous – Respectful – Helpful